RETURNS & EXCHANGES

Defective Or Wrong Item Received

We apologized if we accidentally sent you the incorrect or defective item.

If you receive a defective item, within 1 day of receiving your order, email us at service.mimius@gmail.com with details photos of defect area. We will review it and get back to you as soon as possible. Any requested after the timeframe will not be accepted.

All returned items should be in their new and original condition as you received them: with tags, unused, unwashed and unworn.

Ship the parcel back to the return address indicated in the return instructions we will send you via email. 

Upon receipt of the returned product, we will fully examine it and notify you via email, whether you are entitled to a replacement or refund a store credit as a result of the defect. Please take note that we do not offer cash refund, we will issue a store credit in which you may utilise it on your next purchase.